Many companies choose to hire an operations manager or a chief operating officer (COO) to help manage the day-to-day business In fact, many companies hire someone in this capacity because it’s a great liaison between a sales team and the operations team. If you’re automating your business, many tasks that were once in the hands of an operations manager can be handed off to a business oriented operations manager or they can work side-by-side for success.
Why Hire a Business Operations Manager
Hiring a business operations manager allows you to have a dedicated individual on your team who oversees how the automation of your business is working. They can identify issues with the process, suggest ways to combat those issues, and work with the team implementing any changes to your automation process. This person works independently from the operations or COO position, giving you a third party opinion on the way your company is handling automation.
The business operation manager can also work with the sales and operations teams to find holes in how automation is working, suggesting ways to fix those communication errors as well. A business operations manager handles all aspects of the automation process, the working environment, and other processes that might not be covered by automation. Their goal is simple for a company: To find the best balance between the sales and operations teams in how they handle working with customers, vendors, and each other with the best tools available.
If your company is growing and you’ve decided to go with a Saas solution, you might consider hiring a business operations manager. This position can help you sort out the automation process, identify and solve any issues with it, and ensure everyone is on board with how it will roll out, work, and evolve over time. This position can work with a traditional operations manager or COO, along with the CEO or founder of a company to continue implementing best practices and guaranteeing a smooth transition to business automation.
When looking at the structure of your company, it’s imperative to hire the right people in the right positions as you grow. If automation is something you will be implementing, consider hiring a business operations manager to help the process along and continue your growth.